Front Desk Concierge & Guest Experience Specialist

Drury Hotels Company, LLC; Louisville (KY); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Quarterly bonus up to $3,200

Hotel discounts

Free room nights

Paid time off

Résumé du poste

Drury Inn & Suites - Louisville, KY is seeking a courteous Front Desk Associate to welcome guests, check them in and out, and promote hotel programs. You will contribute to a warm, efficient front desk experience for diverse guests and team members.

The role involves handling guest records, cash transactions, and participation in breakfast and Kickback service, while upholding the Drury standard of hospitality. Enjoy growth opportunities, flexible scheduling, and employee discounts.

Qualifications

• Warm and friendly manner with the public.
• Ability to handle money, make change, and use office machines.
• Willingness to work alone as scheduled.

Responsabilités

• Check guests in and out at the front desk.
• Promote hotel programs and maintain guest records.
• Assist with breakfast and Kickback service, including setting up and serving.

Connaissances

Customer service

Cash handling

Multi-tasking

English communication

Outils

Office machines

Description du poste

Drury Inn & Suites - Louisville, KY is seeking a courteous Front Desk Associate to welcome guests, check them in and out, and promote hotel programs. You will contribute to a warm, efficient front desk experience for diverse guests and team members.

The role involves handling guest records, cash transactions, and participation in breakfast and Kickback service, while upholding the Drury standard of hospitality. Enjoy growth opportunities, flexible scheduling, and employee discounts.