Front Desk Pro: Flexible Hours & Member Experience

EASY MILE US LLC; Wasilla (AK); On-site; USD 30,000 - 42,000; Part time

Job summary

Planet Fitness in Wasilla, AK is seeking a friendly Front Desk Associate to be the first point of contact for members and guests, delivering welcoming service and maintaining a clean, organized club environment.

As part of the team, you will handle check-ins, answer questions about memberships, assist with services, and promote sign-ups for memberships and personal training while keeping locker rooms and bathrooms tidy.

Qualifications

• Previous customer service experience is preferred.
• Strong communication and interpersonal skills.
• Basic computer skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Greet members and guests in a friendly and professional manner.
• Assist members with inquiries about memberships, policies and services.
• Check-in members and process membership-related transactions.
• Maintain a clean, organized front desk and club areas, including locker rooms and bathrooms.
• Promote memberships, personal training and other services to members.

Skills

Customer service

Communication

Interpersonal skills

Basic computer skills

Team collaboration

Education

High school diploma or equivalent

Job description

Planet Fitness in Wasilla, AK is seeking a friendly Front Desk Associate to be the first point of contact for members and guests, delivering welcoming service and maintaining a clean, organized club environment.

As part of the team, you will handle check-ins, answer questions about memberships, assist with services, and promote sign-ups for memberships and personal training while keeping locker rooms and bathrooms tidy.