Front Desk Pro: Client Care & Tax Season Support

H&R Block, Inc.; Abilene (TX); Presencial; USD 24.000 - 31.000; Jornada completa

Descripción de la vacante

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. This in-person role handles scheduling, supports daily office operations, and collaborates with tax professionals.

You will greet clients, manage check-in and intake, and keep the office organized for a smooth client experience. Responsibilities include answering calls, scheduling, and pairing clients with the right tax professional, all while maintaining

Formación

• Experience in a fast-paced, client-centric environment.
• Strong interpersonal and communication skills for professional client service.
• Ability to multitask and manage multiple priorities daily.
• Excellent organizational skills with attention to detail.
• Comfort with basic computer programs and scheduling tools.
• Availability to work evenings and weekends during tax season.

Responsabilidades

• Greet clients warmly and be the welcoming first impression of the office.
• Answer calls, schedule appointments, and match clients with the right tax professional.
• Manage client check-in and intake, including scanning and organizing documents.
• Maintain office organization and cleanliness for a professional client experience.
• Collaborate with tax professionals to ensure seamless daily operations.
• Handle sensitive client information with confidentiality and care.

Conocimientos

Customer service

Interpersonal skills

Multitasking

Organization

Office software

Educación

High school diploma/GED

Herramientas

Microsoft Office

Teams

Scheduling systems

Descripción del empleo

H&R Block, Inc. seeks a seasonal Client Service Professional / Receptionist to be the welcoming first impression for every client. This in-person role handles scheduling, supports daily office operations, and collaborates with tax professionals.

You will greet clients, manage check-in and intake, and keep the office organized for a smooth client experience. Responsibilities include answering calls, scheduling, and pairing clients with the right tax professional, all while maintaining