Front Desk & Payments Specialist

Leon's Furniture Limited; Hanover (NH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Benefits after 3 months

Profit sharing

Employee discounts

Job summary

Leon’s Furniture Limited is seeking a full-time Front Office Associate to provide exceptional customer service by phone and in person, accurately process sales and payments, and support daily administrative tasks. The role involves handling financing applications, coordinating deliveries, and ensuring order accuracy and payment security.

The successful candidate will train new Office staff, balance cash drawers, and help maintain orderly office operations.

Qualifications

• Clear written and verbal communication.
• Strong problem solving and analytical skills.
• Excellent organizational skills.
• Ability to work collaboratively with colleagues.
• Ability to interact professionally with customers.
• Ability to stay calm under pressure.
• Positive attitude and customer-focused approach.

Responsibilities

• Process sales and payments for customers and other requests.
• Check emails and voicemails, follow up with customers.
• Process financing applications and follow up with Visa D and Easy Finance.
• Call customers to set up deliveries and pickups.
• Train new Office associates.
• Balance cash drawer for approval by Home Office in GERS.
• File daily reports and documents.
• Print and distribute reports from the previous business day.
• Generate and finalize pick tickets.
• Complete end-of-day procedures and secure workspace.

Skills

Communication

Problem solving

Organizational skills

Teamwork

Customer interaction

Calm under pressure

Positive attitude

Job description

Leon’s Furniture Limited is seeking a full-time Front Office Associate to provide exceptional customer service by phone and in person, accurately process sales and payments, and support daily administrative tasks. The role involves handling financing applications, coordinating deliveries, and ensuring order accuracy and payment security.

The successful candidate will train new Office staff, balance cash drawers, and help maintain orderly office operations.