Retail Office & Customer Service Specialist (Cash Handling)

Royal Furniture Co; Montgomery (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Royal Furniture Co is seeking an Office Support/Assistant to serve customers and support the sales team. You will handle payments, balance drawers, answer phones, and assist with photocopying, faxing, scanning, and other duties as needed.

The role requires a friendly, helpful demeanor, multitasking ability, and experience with computer systems. Retail hours include weekends and holidays based on store needs.

Qualifications

• Able to multitask and effectively communicate.
• Customer service experience.
• Cash handling experience.
• Experience using various computer systems.
• Must have a friendly, helpful demeanor and professional appearance.

Responsibilities

• Work directly with customers and provide outstanding, professional service.
• Take payments on customer accounts. Balance drawer at end of shift.
• Answer phones and assist customers with questions or direct calls to the appropriate person.
• Assist sales team by calling customers, photocopying, faxing, scanning, or other duties as needed.
• Communicate guest requests and concerns to management.
• Be willing to work retail hours, including weekends and holidays as needed.

Skills

Multitasking

Customer service

Cash handling

Computer systems

Friendly demeanor

Job description

Royal Furniture Co is seeking an Office Support/Assistant to serve customers and support the sales team. You will handle payments, balance drawers, answer phones, and assist with photocopying, faxing, scanning, and other duties as needed.

The role requires a friendly, helpful demeanor, multitasking ability, and experience with computer systems. Retail hours include weekends and holidays based on store needs.