Front Desk & Patient Services Specialist — Primary Care

Beth Israel Lahey Health; Danvers (MA); In loco; USD 28.000 - 37.000; Tempo pieno

Descrizione del lavoro

Beth Israel Lahey Health seeks a friendly front desk/clerical team member for its Primary Care office in Danvers, MA. You will be the first point of contact for patients, handling phone calls, registrations, scheduling, and payments with professionalism.

The role emphasizes exceptional customer service, clear written and verbal communication, and the ability to multitask in a busy clinic environment. A High School diploma or GED is required, with at least one year in a high-volume customer

Competenze

• A minimum of 1 year of experience in a high-volume customer service-related position.
• Strong customer service skills and effective communication.

Mansioni

• Perform phone interactions, registration, scheduling, co-pay collection and billing.
• Make appointment confirmation calls and maintain patient records.
• Contribute to a positive patient experience as the first office contact.

Conoscenze

Strong customer service

Strong PC skills

Written and verbal communication

Multitasking

Formazione

High School Degree or GED

Descrizione del lavoro

Beth Israel Lahey Health seeks a friendly front desk/clerical team member for its Primary Care office in Danvers, MA. You will be the first point of contact for patients, handling phone calls, registrations, scheduling, and payments with professionalism.

The role emphasizes exceptional customer service, clear written and verbal communication, and the ability to multitask in a busy clinic environment. A High School diploma or GED is required, with at least one year in a high-volume customer