Front Desk Patient Services Specialist

Millennium Physician Group; Naples (FL); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with company match

Paid Time Off

Paid Holidays

Ongoing training and career growth

Job summary

Millennium Physician Group in Naples, FL is seeking a friendly Patient Services Representative (Front Desk) to join our Pulmonary practice. This role oversees patient check-in, scheduling, insurance verification, and upfront billing tasks to ensure smooth daily operations.

The ideal candidate has 1–2 years in a medical office setting, strong customer service skills, and the ability to multitask in a fast-paced environment.

Qualifications

• High School Diploma or GED.
• 1–2 years of medical office, healthcare, or patient-facing experience.
• Strong customer service and communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Comfortable using computer systems and EMR/EHR systems.
• Dependable attendance and punctuality.

Responsibilities

• Greet and check in patients upon arrival.
• Schedule patient appointments and answer incoming phone calls.
• Verify insurance information and update patient records.
• Collect copays and outstanding balances.
• Process referrals, appointment recalls, and medical records requests.
• Assist patients with questions and provide excellent customer service.
• Scan, fax, and maintain patient documentation.
• Ensure HIPAA compliance and patient confidentiality.
• Assist the Practice Manager with administrative tasks as needed.
• Support office operations and contribute to a positive team environment.

Skills

Customer service

Multitasking

Communication skills

Attention to detail

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Millennium Physician Group in Naples, FL is seeking a friendly Patient Services Representative (Front Desk) to join our Pulmonary practice. This role oversees patient check-in, scheduling, insurance verification, and upfront billing tasks to ensure smooth daily operations.

The ideal candidate has 1–2 years in a medical office setting, strong customer service skills, and the ability to multitask in a fast-paced environment.