Front Desk & Patient Services Specialist

AFC; Braintree (MA); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Job summary

AFC in Massachusetts is seeking a medical front desk clerk to support daily clinic operations. You will greet patients, register data, verify insurance, collect payments, and maintain accurate records.

Ideal candidates have high school diploma and basic computer skills, strong customer service, and professional communication. This role requires attention to detail, neat appearance, and reliability in a fast-paced environment.

Qualifications

• High School graduate preferred with basic computer skills.
• ,

Responsibilities

• Prepare clinic for opening by reviewing facility and opening systems.
• Greet patients, provide initial forms, obtain insurance/ID copies.
• Register patients, update records, and verify insurance accurately.
• Process patient payments and address billing issues.
• Balance daily patient charges against system reports.
• Complete closing procedures and deposit nightly cash.
• Maintain accurate documentation and office supplies.
• Ensure safety and maintain a pleasant work environment.

Skills

Customer service

Attention to detail

Interpersonal skills

Phone etiquette

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

AFC in Massachusetts is seeking a medical front desk clerk to support daily clinic operations. You will greet patients, register data, verify insurance, collect payments, and maintain accurate records.

Ideal candidates have high school diploma and basic computer skills, strong customer service, and professional communication. This role requires attention to detail, neat appearance, and reliability in a fast-paced environment.