Medical Front Desk & Patient Services Specialist

AFC; Chelmsford (MA); On-site; USD 32,000 - 42,000; Full time

Job summary

AFC is seeking a diligent Medical Clerk to support daily clinic operations in Chelmsford, MA. You will greet patients, collect insurance information, register new patients, and verify coverage while ensuring accurate documentation and orderly billing processes.

The role emphasizes accurate data entry, professional communication, and reliable attendance in a fast-paced healthcare setting. Prior clerical work in a medical environment is preferred.

Qualifications

• High School graduate or equivalent; medical clerical experience preferred.
• Proficiency in basic computer applications (MS Office).
• Strong accuracy, attention to detail, and customer service skills.
• Clear and articulate phone communication; professional appearance.

Responsibilities

• Prepare the clinic for opening by reviewing systems and documents.
• Greet patients and collect insurance/identification.
• Register patients and verify insurance in a timely manner.
• Handle payments and address billing issues.
• Maintain accurate documentation and office supplies.
• Attend to patient follow-ups and documentation requests.
• Ensure daily charges balance against reports.
• Adhere to safety and security procedures.

Skills

Medical clerical

Microsoft Office

Customer service

Phone etiquette

Detail oriented

Education

HS diploma

Tools

Office software

Job description

AFC is seeking a diligent Medical Clerk to support daily clinic operations in Chelmsford, MA. You will greet patients, collect insurance information, register new patients, and verify coverage while ensuring accurate documentation and orderly billing processes.

The role emphasizes accurate data entry, professional communication, and reliable attendance in a fast-paced healthcare setting. Prior clerical work in a medical environment is preferred.