Front Desk Patient Services Specialist

BrightView LLC; Batavia Township (OH); Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

PTO

401k with employer match

Training and certification support

Comprehensive benefits package

Tuition reimbursement

Résumé du poste

BrightView Health is seeking a Patient Services Representative in Ohio to greet patients and manage the front desk, scheduling, and payments. You will ensure an efficient clinic experience and uphold HIPAA standards while collaborating with care teams.

The role requires strong communication, empathy, and problem-solving skills, with a focus on providing excellent patient service in a fast-paced, team-oriented environment.

Qualifications

• Minimum 2+ years of front desk experience or equivalent.
• High school diploma or equivalent required.
• Healthcare or clinic experience preferred.
• HIPAA knowledge is desirable.

Responsabilités

• Sit as first point of contact for patient inquiries and support.
• Schedule and confirm patient appointments and manage calendar.
• Collect copays and payments at point of service.
• Coordinate with clinic teams and central support.
• Maintain accurate patient accounts and HIPAA-compliant records.

Connaissances

Communication skills

Customer service

Empathy

Team collaboration

Problem solving

Adaptability

MS Office proficiency

HIPAA compliance

Formation

High School Diploma

Outils

MS Office

Description du poste

BrightView Health is seeking a Patient Services Representative in Ohio to greet patients and manage the front desk, scheduling, and payments. You will ensure an efficient clinic experience and uphold HIPAA standards while collaborating with care teams.

The role requires strong communication, empathy, and problem-solving skills, with a focus on providing excellent patient service in a fast-paced, team-oriented environment.