Front Desk & Patient Services Coordinator

US Oncology Inc.; Salem (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

BRCC is seeking a professional receptionist to greet patients and visitors, check them in, and relay messages to clinical staff. You will collect and verify forms, update demographics and insurance information in the system, and maintain patient privacy in accordance with HIPAA.

Responsibilities include collecting co-pays, answering routine questions, scheduling follow-up appointments, and providing appointment details and directions.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors promptly and professionally.
• Checks in patients and informs clinical staff of arrival.
• Collects, proofs for completeness, and files patient forms; updates demographics and insurance information.
• Collects co-pays and balances; provides receipts.
• Answers routine questions and routes to appropriate personnel or takes messages.
• Schedules returning appointments and provides appointment details.

Skills

Receptionist experience

Microsoft Outlook

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

BRCC is seeking a professional receptionist to greet patients and visitors, check them in, and relay messages to clinical staff. You will collect and verify forms, update demographics and insurance information in the system, and maintain patient privacy in accordance with HIPAA.

Responsibilities include collecting co-pays, answering routine questions, scheduling follow-up appointments, and providing appointment details and directions.