Front Desk & Patient Care Coordinator

Capital Health System, Inc.; United States; On-site; USD 47,000 - 61,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA - Healthcare

Paid Time-Off

Job summary

Capital Health System, Inc. is seeking a front desk/medical office professional to assure prompt patient service by telephone and at the front desk. You will oversee registration and checkout, handle electronic medical records, and ensure smooth patient flow through the office.

Responsibilities include collecting co-pays, verifying eligibility, preparing charts, and coordinating with providers. The role requires HIPAA compliance, strong communication, and the ability to work independently as

Qualifications

• High School education or equivalent required.
• Three years related experience in medical office or hospital setting.
• Prior experience with electronic health records preferred.
• Knowledge of ICD-10 and CPT codes; strong medical terminology.

Responsibilities

• Works independently to assure prompt patient service by phone and at front desk.
• Oversees registration and checkout and manages electronic medical records for efficient patient flow.
• Reviews issues with providers and refers difficult situations to Director/Manager.
• Handles patient problems/complaints promptly; answers calls and routes to appropriate area.
• Collects co-payments and balances; verifies insurance information.
• Ensures HIPAA compliance and accurate demographic/insurance data in the system.
• Prepares for day, schedules follow-ups, and reconciles end-of-day tasks.

Skills

Excellent verbal and written comms

Interpersonal skills

Organizational skills

Team work

Microsoft Office (Word, Outlook)

HIPAA compliance

Attention to confidentiality

Education

High School or equivalent

Tools

Microsoft Office

Job description

Capital Health System, Inc. is seeking a front desk/medical office professional to assure prompt patient service by telephone and at the front desk. You will oversee registration and checkout, handle electronic medical records, and ensure smooth patient flow through the office.

Responsibilities include collecting co-pays, verifying eligibility, preparing charts, and coordinating with providers. The role requires HIPAA compliance, strong communication, and the ability to work independently as