Oncology Clinic Front Desk Coordinator

Talentify; Roanoke (VA); On-site; USD 17,000 - 25,000; Full time

Job summary

BRCC is seeking a friendly receptionist to professionally greet patients and visitors, check in arrivals, schedule appointments, collect co-pays, and relay messages to clinical staff in a fast-paced oncology/hematology clinic.

The role requires a high school diploma, proficiency with Microsoft Office, especially Outlook, Word, and Excel, and the ability to protect patient confidentiality under HIPAA. Training within 90 days is provided.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must complete required e-learning courses within 90 days.

Responsibilities

• Greets patients and visitors in a prompt, courteous manner.
• Checks in patients and informs clinical staff of arrival.
• Collects, proofs for completeness, and files patient forms.
• Schedules returning appointments per physician/office guidelines.
• Collects co-pays and provides receipts.
• Screens and routes routine questions to appropriate personnel.

Skills

Customer service

Professional communication

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

BRCC is seeking a friendly receptionist to professionally greet patients and visitors, check in arrivals, schedule appointments, collect co-pays, and relay messages to clinical staff in a fast-paced oncology/hematology clinic.

The role requires a high school diploma, proficiency with Microsoft Office, especially Outlook, Word, and Excel, and the ability to protect patient confidentiality under HIPAA. Training within 90 days is provided.