Front Desk & Patient Experience Coordinator

Smile Doctors LLC; Eagan (MN); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) plan

Paid time off

Paid holidays

Brace discounts

Job summary

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our growing orthodontic team in Minnesota. You will greet patients, verify insurance, schedule appointments, and handle clerical duties to ensure smooth daily operations. This role emphasizes clear communication, organization, and a friendly patient experience.

One year of administrative work is preferred; bilingual ability is a plus. We offer competitive benefits, including medical, dental, vision, life insurance, 401(k), paid time

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet and receive customers, determine the nature of visit and notify team members.
• Perform various administrative duties and coordinate scheduling.
• Verify insurance information and check-in patients on first visit.
• Answer, screen, and route calls; take messages as needed.
• Process payments and post to accounts; update charts and patient info.
• Drive internal marketing initiatives and coordinate with team.

Skills

Effective communication

Active listening

Bilingual (a plus)

Education

High School Diploma or equivalent

Job description

Smile Doctors LLC is seeking a Front Desk Coordinator I to join our growing orthodontic team in Minnesota. You will greet patients, verify insurance, schedule appointments, and handle clerical duties to ensure smooth daily operations. This role emphasizes clear communication, organization, and a friendly patient experience.

One year of administrative work is preferred; bilingual ability is a plus. We offer competitive benefits, including medical, dental, vision, life insurance, 401(k), paid time