Front Desk Patient Service Rep — Integrative Medicine

Mercy; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Tuition reimbursement

Health-Dental-Vision coverage

Dependent Care FSA

Paid parental leave

401k with employer match

PTO for volunteering

Competitive salary

Career growth

Job summary

Mercy seeks a Patient Service Representative to be the first point of contact for patients and visitors, managing front-desk operations and workflows to ensure a positive experience.

The role includes communicating patient financial responsibility, requesting and collecting payments, and explaining payment options and assistance resources, while accurately recording financial conversations and outcomes.

Qualifications

• Education: High school diploma or equivalent.
• Experience Preferred: One year of applicable medical office experience.

Responsibilities

• Serve as the first point of contact for patients and visitors, managing front-desk operations and workflows.
• Assist in communicating patient financial responsibility and collecting payments.
• Explain payment options and financial assistance resources to patients; document financial conversations and outcomes.

Skills

Front desk skills

Communication

Cash handling

Education

High school diploma or equivalent

Job description

Mercy seeks a Patient Service Representative to be the first point of contact for patients and visitors, managing front-desk operations and workflows to ensure a positive experience.

The role includes communicating patient financial responsibility, requesting and collecting payments, and explaining payment options and assistance resources, while accurately recording financial conversations and outcomes.