Front Desk & Patient Scheduler - Medical Office

Newaygo County Mental Health; Michigan; On-site; USD 38,000 - 47,000; Full time

Job summary

Newaygo County Mental Health is seeking a detail-oriented Medical Office Receptionist to join our team in Michigan. This full-time role is the first point of contact for clients and visitors, ensuring a welcoming, professional environment and accurate information handling.

You will manage calls, schedule appointments, verify coverage, and assist with forms and data entry while supporting staff in a fast-paced setting.

Qualifications

• High School diploma or equivalent required.
• Strong computer, typing, grammar, punctuation, and proofreading skills.
• Proficiency with multi-line phone systems.
• Excellent communication and interpersonal skills to interact effectively with clients and staff.
• Previous medical office or healthcare experience preferred.

Responsibilities

• Answer and direct incoming calls using a multi-line phone system.
• Greet clients and visitors at the front desk in a professional and friendly manner.
• Verify insurance coverage and collect/update client information.
• Schedule medical clinic and outpatient appointments.
• Process, prepare, and mail paperwork and forms.
• Provide general office support, including data entry, filing, and other administrative tasks as needed.

Skills

Typing

Grammar

Phone systems

Communication

Interpersonal skills

Education

High School diploma

Tools

Phone systems

Job description

Newaygo County Mental Health is seeking a detail-oriented Medical Office Receptionist to join our team in Michigan. This full-time role is the first point of contact for clients and visitors, ensuring a welcoming, professional environment and accurate information handling.

You will manage calls, schedule appointments, verify coverage, and assist with forms and data entry while supporting staff in a fast-paced setting.