Medical Receptionist: Patient Scheduling & Front Desk

Southeastern Michigan Health Association (SEMHA); Wayne (MI); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Paid time off and Holidays

403b (Retirement plan)

Various Voluntary Benefit Option

Job summary

SEMHA, at the Wayne County Healthy Communities clinic in Wayne, MI, is seeking a Medical Receptionist responsible for coordinating patient and physician schedules, managing files, and supporting office operations. The role requires strong organizational abilities and a customer-focused approach to provide personalized service.

The successful candidate will greet patients, schedule appointments, process intake forms, handle basic billing tasks, and maintain confidential records.

Qualifications

• Excellent written and verbal skills.
• Basic understanding of medical terminology.
• Basic understanding of patient charges and insurance information.
• Valid driver license and reliable transportation.

Responsibilities

• Greet patients and visitors in person or on the phone.
• Schedule appointments to optimize provider time and room utilization.
• Call patients to remind and coordinate off-site testing.
• Provide intake forms and office policies to patients.
• Maintain reception area and patient confidentiality.
• Maintain and update patient records and accounts.
• Handle billing-related tasks and third-party claims.

Skills

Phone handling

Calm under pressure

Coordinate with providers

Driver's license

Education

High School diploma or equivalent

Medical Assistant Certificate

Job description

SEMHA, at the Wayne County Healthy Communities clinic in Wayne, MI, is seeking a Medical Receptionist responsible for coordinating patient and physician schedules, managing files, and supporting office operations. The role requires strong organizational abilities and a customer-focused approach to provide personalized service.

The successful candidate will greet patients, schedule appointments, process intake forms, handle basic billing tasks, and maintain confidential records.