Front Desk & Patient Financial Services – Heart Failure Clinic

Banner Health; Phoenix (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Banner Health in Phoenix, AZ is seeking a Patient Financial Services (PFS) Representative to support registration, verification of insurance, and collection of patient copays in a fast-paced clinic environment.

The role requires strong communication and a customer-focused approach, with responsibilities for data entry, payment posting, and guidance on payment options to maximize reimbursement. Work is full-time, day shift, at 1111 E. McDowell Rd.

Qualifications

• High school diploma/GED or equivalent working knowledge.

Responsibilities

• Answer phones and schedule patient appointments to ensure smooth patient flow.
• Verify insurance eligibility and benefits, obtain pre-certifications and referrals as needed.
• Collect patient liability and explain financial policies and available payment options.

Job description

Banner Health in Phoenix, AZ is seeking a Patient Financial Services (PFS) Representative to support registration, verification of insurance, and collection of patient copays in a fast-paced clinic environment.

The role requires strong communication and a customer-focused approach, with responsibilities for data entry, payment posting, and guidance on payment options to maximize reimbursement. Work is full-time, day shift, at 1111 E. McDowell Rd.