Front Desk & Patient Experience Specialist

compasshealthnetwork; Raymore (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Compass Health Network is seeking a Customer Relations Specialist to welcome patients and callers, schedule and coordinate visits, and ensure a positive first impression in our clinic. You will greet patients, handle check-in/out for multiple services, verify insurance and demographics, collect co-pays, and support daily clinic operations to keep care moving smoothly for every patient.

This role thrives in a fast-paced environment and offers the opportunity to make a meaningful difference

Responsibilities

• Greet patients and manage check-in/check-out for appointments.
• Verify insurance and demographic information and collect co-pays.
• Support day-to-day clinic operations to ensure things run smoothly and efficiently.

Job description

Compass Health Network is seeking a Customer Relations Specialist to welcome patients and callers, schedule and coordinate visits, and ensure a positive first impression in our clinic. You will greet patients, handle check-in/out for multiple services, verify insurance and demographics, collect co-pays, and support daily clinic operations to keep care moving smoothly for every patient.

This role thrives in a fast-paced environment and offers the opportunity to make a meaningful difference