Patient Experience Front Desk Specialist

Compass Health Network; Linn Creek (MO); On-site; USD 38,000 - 41,000; Full time

Job summary

Compass Health Network in Linn Creek, MO, is seeking a Customer Relations Specialist to greet patients, manage check-in/check-out, verify insurance, and collect co-pays. The role supports day-to-day clinic operations at Cedar Recovery Center.

This full-time, on-site position offers a 7:30am–5:00pm schedule, 40 hours per week, and requires strong communication, organization, and a willingness to travel between nearby clinics.

Qualifications

• High School/GED preferred.
• At least one year of experience in customer service.
• A valid driver's license and agency-established minimum automobile coverage required.

Responsibilities

• Greet patients and provide excellent customer service at every visit
• Manage appointment check-in/check-out, including verifying insurance and demographics
• Collect co-pays and complete necessary paperwork
• Answer phones, direct messages, and assist with scheduling
• Keep the front office and waiting areas organized and welcoming
• Enter data accurately into electronic health records (EHR)
• Travel to nearby clinic locations as needed
• Maintain strict patient confidentiality and follow HIPAA guidelines

Skills

Customer service

Data entry

Communication

Driving

Education

High School/GED

Job description

Compass Health Network in Linn Creek, MO, is seeking a Customer Relations Specialist to greet patients, manage check-in/check-out, verify insurance, and collect co-pays. The role supports day-to-day clinic operations at Cedar Recovery Center.

This full-time, on-site position offers a 7:30am–5:00pm schedule, 40 hours per week, and requires strong communication, organization, and a willingness to travel between nearby clinics.