Front Desk & Patient Experience Coordinator

lifestance; United States; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short and long-term disability

Life insurance

401k retirement savings with employer

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Beverly Hills, CA is seeking a Practice Coordinator to manage front desk operations and ensure quality service for patients and clinicians. The role requires coordinating schedules, payments, and patient records with a focus on compassionate care.

The position offers normal business hours (Mon–Fri 8:30 am–5:00 pm) and a starting hourly rate with bonus potential, in a supportive, patient-centered environment.

Qualifications

• High School diploma or equivalent required; associate/bachelor's degree preferred.
• 1+ years in healthcare operations, customer service, or similar role preferred.
• Proficient in Microsoft Office and EMR systems; HIPAA-compliant handling of information.

Responsibilities

• Manage front office daily activities for the practice location.
• Provide excellent customer service to in-person and remote patients and clinicians.
• Greet and check in/out patients, handle scheduling and payments.
• Coordinate with clinicians and staff to maintain accurate patient records.

Skills

Multitasking

Teamwork

Communication skills

HIPAA

Microsoft Office

EMR systems

Education

High School or equivalent

Associate's or Bachelor's preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health in Beverly Hills, CA is seeking a Practice Coordinator to manage front desk operations and ensure quality service for patients and clinicians. The role requires coordinating schedules, payments, and patient records with a focus on compassionate care.

The position offers normal business hours (Mon–Fri 8:30 am–5:00 pm) and a starting hourly rate with bonus potential, in a supportive, patient-centered environment.