Front Desk & Patient Experience Coordinator

AEG Vision; Saint Paul (MN); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG Vision is seeking a Patient Care Coordinator in Saint Paul, MN to manage front desk operations, support patient flow, and optimize schedules with the care team. You will anticipate needs, communicate clearly, and ensure a high-quality patient experience across the clinic.

Responsibilities include greeting patients, handling calls and emails, scheduling appointments, verifying insurance, and updating EMR records.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy and ability to learn practice management systems (EMR).
• Strong organizational skills with attention to detail and ability to manage multiple priorities.

Responsibilities

• Greet patients and serve as the primary point of contact.
• Answer calls, respond to inquiries, and manage emails professionally.

Skills

Customer service

Scheduling

EMR proficiency

Telephone etiquette

Communication

Education

High school diploma or equivalent

Tools

Practice management software (EMR)

Job description

AEG Vision is seeking a Patient Care Coordinator in Saint Paul, MN to manage front desk operations, support patient flow, and optimize schedules with the care team. You will anticipate needs, communicate clearly, and ensure a high-quality patient experience across the clinic.

Responsibilities include greeting patients, handling calls and emails, scheduling appointments, verifying insurance, and updating EMR records.