Front Desk & Patient Experience Coordinator

Cano Health; Melaleuca Isles (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Cano Health in Florida is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers. You will perform administrative, clerical, and data-entry duties, including patient intake, insurance verification, and appointment scheduling.

This role supports the clinical team by maintaining a smooth front-desk operation, coordinating with translation services, and ensuring a welcoming, compliant environment.

Qualifications

• Healthcare or medical office experience preferred.
• Proficient in EMR systems (eCW) and Microsoft Office.
• Bilingual English/Spanish preferred; strong communication.

Responsibilities

• Greet visitors and answer calls with professionalism.
• Verify insurance and schedule appointments.
• Enter patient information accurately into EMR.
• Coordinate patient portal enrollment and translations.
• Support clinicians with front-desk operations and billing.

Skills

Communication

Customer service

Multitasking

Bilingual English/Spanish

Professional demeanor

Education

High School Diploma

BLS Certification

Tools

eCW EMR

Microsoft Office

RingCentral

TripMaster

Oracle Expenses

Workday

Availity

Cano.Net

Phone/Call Center System

Health Plan Portals

Job description

Cano Health in Florida is seeking a Front Desk Coordinator to be the first point of contact for patients, visitors, and callers. You will perform administrative, clerical, and data-entry duties, including patient intake, insurance verification, and appointment scheduling.

This role supports the clinical team by maintaining a smooth front-desk operation, coordinating with translation services, and ensuring a welcoming, compliant environment.