Patient Experience Front Desk Coordinator

Cano Health; Kendall Lakes (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement plan

Paid time off

Short-term and long-term disability

Life insurance

Job summary

Cano Health is seeking a Front Desk Coordinator to be the first point of contact at the clinic. You will provide exceptional customer service, manage patient intake, insurance verification, and appointment scheduling, and support the clinical team for high-quality care.

Responsibilities include updating EMR, handling deposits, and facilitating patient communications while ensuring a welcoming environment.

Qualifications

• High School Diploma or equivalent.
• Minimum of 1 year experience in a healthcare/medical office setting.
• Knowledge of medical insurance, Medicaid/Medicare, and EMR systems preferred.

Responsibilities

• Greet patients and visitors, provide a welcoming, professional environment.
• Handle patient intake, insurance verification, and appointment scheduling.
• Collect co-payments and coinsurance per policy.
• Maintain front desk, lobby, and patient-facing areas.
• Coordinate translation services as needed.

Skills

Customer service

Communication skills

Detail-oriented

multitask

Education

High School Diploma

BLS Certification (Preferred)

Tools

Power BI

Excel

Word

Teams

PowerPoint

eCW EMR

Ring Central

TripMaster

Oracle (Expenses)

Workday

Availity

Cano.Net

Job description

Cano Health is seeking a Front Desk Coordinator to be the first point of contact at the clinic. You will provide exceptional customer service, manage patient intake, insurance verification, and appointment scheduling, and support the clinical team for high-quality care.

Responsibilities include updating EMR, handling deposits, and facilitating patient communications while ensuring a welcoming environment.