Front Desk Patient Coordinator

Sullivan Group HR; Savannah (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental insurance

Disability insurance

Health insurance

Life insurance

Paid time off

Vision insurance

401(k)

Job summary

Sullivan Group HR is seeking a Front Desk Patient Coordinator for a women's health OB/GYN specialty medical office in Savannah, GA. The role is full-time and in-person, with responsibilities including welcoming patients, scheduling, and handling payments with attention to privacy and accuracy.

The ideal candidate has at least two years of medical office experience, strong telephone and computer skills, and a commitment to compassionate patient service.

Qualifications

• Minimum of two years of medical office experience.
• Excellent telephone and computer skills required.
• HIPAA confidentiality and patient privacy must be maintained.

Responsibilities

• Greet and check patients in/out; collect co-pays when needed.
• Answer and transfer calls; schedule appointments.
• Scan and print medical records; assist with check-out as needed.
• Provide exceptional customer service and support to patients.

Skills

Customer service

Multi-tasking

Telephone communication

Computer skills

Team player

Education

High school diploma or equivalent

Tools

EMR/EHR software

Microsoft Office

Job description

Front Desk Patient Coordinator

Status: Non-Exempt

Medical Specialty: Women's Health - OB/GYN

Front Desk Patient Coordinator needed for an OB/GYN specialty medical office for full-time employment.

Duties

Welcoming and checking patients in or out and collecting co-pays when necessary, answering and transferring calls, scheduling appointments, scanning and printing medical records, back-up for check-out, etc. Candidate must be a team player - reliable, dependable, able to multi-task, possess excellent telephone and computer skills, and provide exceptional customer service.

Summary

As a Front Desk Patient Coordinator, you will be integral to ensure smooth and efficient patient experience in a medical office setting. Reporting directly to the office manager, your role will focus on customer service, utilizing your medical office experience to assist patients to have a positive experience. Strong computer skills will be essential for managing patient records and processing payments accurately. Your ability to communicate effectively and provide compassionate support will enhance patient satisfaction and contribute to the success of our healthcare team. Join us in delivering exceptional care and service to our patients.

Job Type: Full-time

Pay: Commensurate with Experience

Expected hours: 40 per week

Work Location: In person

Savannah, GA 31405: Relocate before starting work (Required)

Benefits

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• 401(k)

Schedule

• 8:00 am to 5:00 pm (Monday through Friday)

Experience

• Minimum of two (2) years' medical experience, preferably in an office practice setting.

Other

HIPAA: This position should have full access to information in a patient's medical record, to provide quality patient care. Patient information is to be held strictly confidential. Patient information will not be used or disclosed for any purpose other than the performance of job responsibilities and duties.