Front Desk Patient Concierge & Registration Specialist

Riverside Healthcare; Bourbonnais (IL); Hybrid; USD 25,000 - 29,000; Full time

Job summary

Riverside Healthcare is seeking an organized Front Desk Registration Staff member in Bourbonnais, IL to be the first point of contact for patients and visitors. You will manage a smooth registration process, greet patients, verify insurance, and schedule appointments.

The role emphasizes excellent customer service, accurate data entry into the EMR, and professionalism at all times. This position involves coordinating with clinical staff to support efficient patient flow and a welcoming front

Qualifications

• High school diploma or equivalent preferred.
• Experience in a medical office is a plus.
• Strong communication and organizational skills.

Responsibilities

• Greet patients and escort to exam rooms.
• Answer phones and take messages.
• Assist with electronic registration.
• Enter patient demographics into EMR.
• Verify insurance and schedule appointments.

Skills

Customer service

Data entry

EMR system

Education

High school diploma or equivalent

Tools

EMR software

Job description

Riverside Healthcare is seeking an organized Front Desk Registration Staff member in Bourbonnais, IL to be the first point of contact for patients and visitors. You will manage a smooth registration process, greet patients, verify insurance, and schedule appointments.

The role emphasizes excellent customer service, accurate data entry into the EMR, and professionalism at all times. This position involves coordinating with clinical staff to support efficient patient flow and a welcoming front