Front Desk Patient Concierge I

Jefferson Health; United States; Sur place; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

Retirement plans

Tuition assistance

Résumé du poste

Jefferson Health in the United States is looking for a Patient Services Associate I to enhance the patient experience by processing arrival and departure activities at the outpatient front desk. You will verify insurance, referrals and patient demographics to maintain efficient flow to examination rooms.

The role emphasizes courteous treatment of all patients and visitors and requires handling multiple tasks while preserving confidentiality in a fast-paced environment.

Qualifications

• Must communicate courteously with patients and/or visitors.
• Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors.
• Ability to complete multiple tasks and work under pressure.
• Ability to maintain confidentiality of patient information.

Responsabilités

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
• Greets and interacts with patients/visitors in a professional manner, on phone or in person.
• Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
• Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.

Connaissances

Customer service

HIPAA compliance

Communication

Multitasking

Description du poste

Jefferson Health in the United States is looking for a Patient Services Associate I to enhance the patient experience by processing arrival and departure activities at the outpatient front desk. You will verify insurance, referrals and patient demographics to maintain efficient flow to examination rooms.

The role emphasizes courteous treatment of all patients and visitors and requires handling multiple tasks while preserving confidentiality in a fast-paced environment.