Front Desk & Patient Experience Coordinator

LifeStance Health Inc.; Manchester (NH); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Disability Insurance

Life Insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Practice Coordinator to manage front office activities at our Manchester, NH location.

You will provide in-person and remote patient support, greet patients, handle scheduling, billing questions, and portal assistance, while ensuring a high-quality patient experience. The role offers starting pay at $22.00/hour with quarterly bonus/incentive potential and full-time benefits.

Qualifications

• High School or equivalent; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role.
• Strong communication and multitasking abilities; ability to handle confidential information (HIPAA).

Responsibilities

• Greet and check patients in/out at the front desk.
• Assist patients with telehealth access and portal issues; handle scheduling and payments.
• Process insurance eligibility verification and collect co-payments.
• Coordinate with clinicians and staff to ensure smooth daily operations.
• Maintain office hygiene and ensure readiness for patients and clinicians.

Skills

Multitasking

Communication

HIPAA handling

Teamwork

Independent work

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health Inc. is seeking a Practice Coordinator to manage front office activities at our Manchester, NH location.

You will provide in-person and remote patient support, greet patients, handle scheduling, billing questions, and portal assistance, while ensuring a high-quality patient experience. The role offers starting pay at $22.00/hour with quarterly bonus/incentive potential and full-time benefits.