Front Desk & Patient Care Specialist

Vision Innovation Partners; Charlotte Hall (MD); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive compensation package

Excellent comprehensive benefits

401(K)

Significant eye care discounts

Continuing education allowances

Career growth and development

PTO and holidays off

Job summary

Vision Innovation Partners is seeking a personable Patient Care Associate to join our team at the Waldorf location. The role covers front desk check-in/out, scheduling, and basic medical record handling in a fast-paced practice.

We value excellent customer service, clear communication, and attention to detail. Travel to the Waldorf location after training is required; bilingual English/Spanish is a plus. Competitive pay and comprehensive benefits are offered.

Qualifications

• High School diploma or GED equivalent is required.
• Detail-oriented and ability to multitask.
• Exceptional customer service skills.
• Ability to perform in a fast-paced environment.
• Exceptional communication skills, both oral and written.
• Knowledge of MS Office.
• Knowledge of electronic medical records software is a plus.
• Experience in healthcare is preferred but not required. We are willing to train the right candidate.
• Bi-lingual English/Spanish a plus.
• Travel to our Waldorf location after training required.

Responsibilities

• Greeting patients professionally, both in person and on the phone.
• Quickly answering or properly referring questions and issues.
• Optimizing provider schedules and patient satisfaction with efficient scheduling.
• Notifying providers of patient arrivals.
• Comforting patients by anticipating anxieties and effectively answering questions.
• Ensuring availability of treatment information by retrieving and updating patient records.
• Verifying financial records and collecting patient charges while filing and expediting third-party claims.
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders.
• Provide excellent customer service

Skills

Customer service

Multitasking

Communication skills

Detail-oriented

English/Spanish bilingual

Education

High School diploma or GED

Tools

Electronic Medical Records (EMR) software

MS Office

Job description

Vision Innovation Partners is seeking a personable Patient Care Associate to join our team at the Waldorf location. The role covers front desk check-in/out, scheduling, and basic medical record handling in a fast-paced practice.

We value excellent customer service, clear communication, and attention to detail. Travel to the Waldorf location after training is required; bilingual English/Spanish is a plus. Competitive pay and comprehensive benefits are offered.