Patient Experience & Scheduling Coordinator

Keplr Vision; Waldorf (MD); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Keplr Vision in Waldorf, MD is seeking a Patient Care Coordinator I to join our front-desk team. You will speak with patients on the phone, schedule appointments, greet visitors, and handle check-in/check-out procedures with a professional, friendly manner.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and comfort with basic computer systems. Training is provided for the right person.

Qualifications

• Excellent customer service skills and professional presentation.
• 1+ years of experience preferred, training available.
• Strong time management and detail-oriented with multitasking ability.

Responsibilities

• Speak with patients on the phone.
• Schedule appointments.
• Greet patients.
• Patient check in and out.
• Front desk administrative duties.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Basic computer skills

Tools

Microsoft Office

CRM software

Job description

Keplr Vision in Waldorf, MD is seeking a Patient Care Coordinator I to join our front-desk team. You will speak with patients on the phone, schedule appointments, greet visitors, and handle check-in/check-out procedures with a professional, friendly manner.

The ideal candidate has 1+ years of customer service experience, strong time management, attention to detail, and comfort with basic computer systems. Training is provided for the right person.