Patient Care Associate

Icarespecialists; Charlotte Hall (MD); Vor Ort; USD 23.000 - 25.000; Vollzeit

Benefits dieser Stelle

401(K)

Educational reimbursement

Eye care discounts

Career growth

Zusammenfassung

Vision Innovation Partners seeks a personable Patient Care Associate to join our Waldorf team. You will greet patients, check-in/out, schedule appointments, and manage front-desk duties with exceptional service.

Requirements: High School diploma or GED, strong communication and multitasking, MS Office proficiency, and willingness to travel to Waldorf after training. Bilingual English/Spanish is a plus; healthcare experience is preferred but not required.

Qualifikationen

• High School diploma or GED required.
• Excellent communication and multitasking abilities.
• Customer service-focused and patient-friendly.
• MS Office proficiency; EMR experience a plus.
• Bilingual English/Spanish a plus; healthcare exp. preferred but not required.

Aufgaben

• Greet patients professionally in person and over the phone.
• Check-in/out, scheduling, and front-desk tasks.
• Verify information and collect patient charges when applicable.
• Maintain accurate patient records and assist with basic administrative duties.
• Support providers by notifying arrivals and coordinating visits.

Kenntnisse

Customer service

Multitasking

Communication

Bilingual

Ausbildung

High School diploma or GED

Tools

MS Office

Electronic medical records software

Jobbeschreibung

Overview

At Vision Innovation Partners, we exist to protect and restore vision. Because Vision is our Mission, everyone at VIP focuses on providing great patient outcomes and experiences. A career at VIP provides opportunities for growth and development, and a culture centered on our Shared Values – PATIENTS.

We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.

Responsibilities

What You Will Do:

• Greeting patients professionally, both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

• Provide excellent customer service

Qualifications

$17 - $18 an hour

Pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, such as, but not limited to full range of medical, financial, and/or other benefits (including 401(k) eligibility, annual educational reimbursement, and various paid time off benefits, such as PTO). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

What You Will Bring:

• High School diploma or GED equivalent is required
• Detail-oriented and ability to multitask
• Exceptional customer service skills.
• Ability to perform in a fast-paced environment.
• Exceptional communication skills, both oral and written.
• Knowledge of MS Office.
• Knowledge of electronic medical records software is a plus.
• Experience in healthcare is preferred but not required. We are willing to train the right candidate.
• Bi-lingual English/Spanish a plus
• Travel to our Waldorf location after training required

What we offer:

• Competitive compensation package
• Excellent comprehensive benefits
• 401(K)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.