Front Desk Patient Care Coordinator – PT Clinic

Doctors of Physical Therapy; Junction City (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Paid Time Off

Paid Holiday Time

Medical, Dental, and Vision Insurance

HSA option health Plan

Life Insurance

STD & LTD

Critical Illness

Accident and Hospital Indemnity

Job summary

Doctors of Physical Therapy, located in Junction City, Kansas, is seeking a full-time Patient Care Coordinator for our outpatient clinic. The role focuses on welcoming patients, coordinating visits, and supporting front-desk operations with strong customer service and organizational skills.

The ideal candidate will be a self-starter with excellent interpersonal abilities, capable of multi-tasking, and comfortable communicating with patients, families, clinicians, and referral sources.

Qualifications

• Excellent interpersonal and customer service skills.
• Self-starter with longevity aspirations.
• Background in the medical field is a bonus.
• Ability to multi-task and multi-team communication.
• Strong organizational skills.

Responsibilities

• Communicate with patients, families, team members, clinicians, and departments.
• Provide detailed visit instructions to patients.
• Review patient charts for data-entry accuracy.
• Coordinate calls to patients and referral sources.
• Familiar with outpatient rehab/medical terminology.
• Handle clerical duties such as scanning and faxing.
• Collect copays and patient balances.
• Provide patient care assistance as needed.
• Maintain strong organization and knowledge of insurance benefits.

Skills

Interpersonal skills

Customer service

Communication

Multi-tasking

Organizational skills

Phone skills

Job description

Doctors of Physical Therapy, located in Junction City, Kansas, is seeking a full-time Patient Care Coordinator for our outpatient clinic. The role focuses on welcoming patients, coordinating visits, and supporting front-desk operations with strong customer service and organizational skills.

The ideal candidate will be a self-starter with excellent interpersonal abilities, capable of multi-tasking, and comfortable communicating with patients, families, clinicians, and referral sources.