Patient Care Coordinator - Front Office

Doctors of Physical Therapy; Junction City (KS); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401k

Paid Time Off

Paid Holiday Time

Medical, Dental, and Vision Insurance

HSA option health Plan

Life Insurance

STD & LTD

Critical Illness

Accident and Hospital Indemnity

Job summary

Doctors of Physical Therapy, located in Junction City, Kansas, is seeking a full-time Patient Care Coordinator for our outpatient clinic. The role focuses on welcoming patients, coordinating visits, and supporting front-desk operations with strong customer service and organizational skills.

The ideal candidate will be a self-starter with excellent interpersonal abilities, capable of multi-tasking, and comfortable communicating with patients, families, clinicians, and referral sources.

Qualifications

• Excellent interpersonal and customer service skills.
• Self-starter with longevity aspirations.
• Background in the medical field is a bonus.
• Ability to multi-task and multi-team communication.
• Strong organizational skills.

Responsibilities

• Communicate with patients, families, team members, clinicians, and departments.
• Provide detailed visit instructions to patients.
• Review patient charts for data-entry accuracy.
• Coordinate calls to patients and referral sources.
• Familiar with outpatient rehab/medical terminology.
• Handle clerical duties such as scanning and faxing.
• Collect copays and patient balances.
• Provide patient care assistance as needed.
• Maintain strong organization and knowledge of insurance benefits.

Skills

Interpersonal skills

Customer service

Communication

Multi-tasking

Organizational skills

Phone skills

Job description

• Location 935 E 4th st.,Junction City, KS, 66441,United States
• Employee Type Full Time Non Exempt

Contact information

Description

NOW Hiring - Patient Care Coordinator - Front Desk - Physical Therapy clinic

Doctors of Physical Therapy is seeking a full-time Patient Care Coordinator for our Junction City clinic. Ideal candidate will be seeking longevity with a growing company, be a self-starter, should possess excellent interpersonal skills and customer service skills, this is important in order to build relationships with patients and the community in order to provide a welcoming environment.

Responsibilities include;

• Effectively communicate patients, families, team members, clinicians and all departments.
• Provides detailed instructions to patients for their visits.
• Reviews and evaluates patient charts for data entry accuracy.
• Work as a team to ensure we have an efficient working environment to ensure that calls are made timely to patients and referral sources.
• Familiarity with Outpatient Rehabilitation/Medical services and medical terminology.
• Scanning/faxing/other clerical duties
• Collecting copay's and patient balances
• Patient Care assistance as needed
• Strong organizational skills
• Knowledge of Insurance benefits

Must be available to work Monday through Friday 7am to 4pm

Candidate must be able to multi-task, feel comfortable talking with patients and therapists, and have phone, computer, and communication skills. A background in the medical field is a bonus but not a requirement.

• 401k
• Paid Time Off
• Paid Holiday Time
• Medical, Dental, and Vision Insurance - HSA option health Plan
• HSA
• Life Insurance, STD & LTD, Critical Illness, Accident and Hospital Indemnity