Front Desk & Patient Care Coordinator (Mental Health)

BEHAVIORAL HEALTH PRACTICE SERVICES LLC.; Scarborough (ME); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, vision, AD&D, life

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health seeks a Practice Coordinator to manage front office duties for the Scarborough, ME location, ensuring excellent patient and clinician service. You will oversee scheduling, billing inquiries, and front desk operations to keep the clinic running smoothly.

We expect strong communication, multitasking, and HIPAA compliance. Benefits include a robust package and opportunities within a nationwide mental health network dedicated to compassionate care.

Qualifications

• High school or equivalent required; additional degree preferred.
• Experience in healthcare operations or customer service is desirable.
• Ability to handle confidential information in a HIPAA-compliant manner.

Responsibilities

• Manage front office daily activities for the practice location.
• Provide quality customer service to in-person and remote patients and clinicians.
• Support patient intake, scheduling, and billing questions, including telehealth access.
• Coordinate with clinicians and staff to maintain smooth clinic operations.
• Verify insurance eligibility and collect co-payments at the time of service.

Skills

Multitask

Independent worker

Strong communication

HIPAA compliance

Customer service

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health seeks a Practice Coordinator to manage front office duties for the Scarborough, ME location, ensuring excellent patient and clinician service. You will oversee scheduling, billing inquiries, and front desk operations to keep the clinic running smoothly.

We expect strong communication, multitasking, and HIPAA compliance. Benefits include a robust package and opportunities within a nationwide mental health network dedicated to compassionate care.