Front Desk & Patient Care Coordinator (Mental Health)

LifeStance Health; Fort Worth (TX); Presencial; USD 24 000 - 34 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental, vision

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Resumo da oferta

LifeStance Health in Fort Worth, TX is seeking a Practice Coordinator to manage front office activities and deliver exceptional patient service for both in-person and telehealth patients. You will support clinicians, handle scheduling, billing questions, and insurance verification while maintaining a professional and welcoming environment.

The role requires strong multitasking and communication skills, with a high school diploma or GED; healthcare operations experience is preferred.

Qualificações

• High school diploma or GED required; higher education preferred.
• Experience in healthcare operations or similar role is a plus.
• Strong communication and multitasking skills; able to work independently and in a team.

Responsabilidades

• Manage front office daily activities and ensure quality service for in-person and remote patients and clinicians.
• Greet/check patients in and out; handle phone, email, and portal inquiries, including scheduling and billing questions.
• Coordinate with clinicians, prep schedules, ensure paperwork and demographics are accurate, and maintain a clean, organized office.
• Assist with insurance verification and patient account balances; process co-payments at time of service.
• Support clinicians with administrative tasks and maintain a positive, secure work environment.

Conhecimentos

Customer service

Multitasking

Communication

Team player

Formação académica

High School Diploma or GED

Associates/Bachelor’s degree preferred

Ferramentas

EMR systems

Microsoft Office

Descrição da oferta de emprego

LifeStance Health in Fort Worth, TX is seeking a Practice Coordinator to manage front office activities and deliver exceptional patient service for both in-person and telehealth patients. You will support clinicians, handle scheduling, billing questions, and insurance verification while maintaining a professional and welcoming environment.

The role requires strong multitasking and communication skills, with a high school diploma or GED; healthcare operations experience is preferred.