Front Office Coordinator — Mental Health Clinic

Lifestance-Health; Fort Worth (TX); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health in Fort Worth, TX is seeking a Practice Coordinator to manage daily front office operations for the clinical location. The role emphasizes excellent patient service for in-person and telehealth visits, with a starting pay of $21 per hour and potential quarterly bonuses.

You will handle schedule prep, patient check-in/out, insurance verifications, co-pay collections, and basic clerical tasks while supporting clinicians and maintaining a positive, compliant office environment.

Qualifications

• High School diploma or equivalent required; associates/bachelor’s degree preferred.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.

Responsibilities

• Operational Excellence: create a positive work environment and support in-office clinician and staff engagement.
• Schedule prep: ensure paperwork, demographics, and chart prep are complete; verify insurance and payments.
• Front desk: greet/check-in/out patients; assist with telehealth access and portal issues; triage as needed.

Skills

Multitasking

Communication

Teamwork

HIPAA compliance

Customer service

Education

High School Diploma or equivalent

Associate's or Bachelor's degree preferred

Tools

EMRs

Microsoft Office

Job description

LifeStance Health in Fort Worth, TX is seeking a Practice Coordinator to manage daily front office operations for the clinical location. The role emphasizes excellent patient service for in-person and telehealth visits, with a starting pay of $21 per hour and potential quarterly bonuses.

You will handle schedule prep, patient check-in/out, insurance verifications, co-pay collections, and basic clerical tasks while supporting clinicians and maintaining a positive, compliant office environment.