Front Desk Patient Care Coordinator — Dermatology Clinic

Skin And Cancer Institute; Pahrump (NV); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive salary and benefits

Health, dental, vision, and ancillary—

401K retirement savings

Paid time off

Professional development opportunities

Supportive and fair work environment

Job summary

Skin and Cancer Institute in Pahrump, NV is seeking a Patient Care Coordinator to greet patients, manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff. You will use EMA, Lightspeed, and Microsoft Office, maintain patient charts, confirm appointments, and ensure HIPAA confidentiality in a fast-paced, patient-centered environment.

The role offers competitive salary, health benefits, 401K, PTO, and professional development within a

Qualifications

• Strong customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Knowledge of primary and secondary insurance types, billing, and documentation procedures.
• Proficiency in Microsoft Office and EMA software and Lightspeed.
• Ability to stay focused on tasks in dynamic situations.
• Maintain HIPAA confidentiality and professionalism.
• Confident in asking for and processing financial payments.

Responsibilities

• Greet patients professionally and courteously; check in/out.
• Collect required patient information at check-in (NPP, insurance, ID, demographics, CCOF).
• Maintain accurate patient charts and demographics in EMA.
• Keep reception area clean and professional.
• Schedule and manage patient appointments; update provider schedules.
• Verify primary and secondary insurance prior to visits; differentiate plan types.
• Enter payer information into EMA; update PA log.
• Balance daily payments; generate superbills timely.
• Communicate professionally via Teams, Klara, email, and phone.
• De-escalate concerns and request Google reviews when appropriate.
• Ensure HIPAA compliance and complete end-of-day tasks.

Skills

Customer service

Communication skills

Insurance billing knowledge

Microsoft Office

EMA software

Lightspeed

HIPAA compliance

Payment collection

Education

High school diploma

Tools

EMA

Lightspeed POS

Microsoft Office Suite

Job description

Skin and Cancer Institute in Pahrump, NV is seeking a Patient Care Coordinator to greet patients, manage front desk operations, schedule appointments, verify insurance, collect payments, and support clinical staff. You will use EMA, Lightspeed, and Microsoft Office, maintain patient charts, confirm appointments, and ensure HIPAA confidentiality in a fast-paced, patient-centered environment.

The role offers competitive salary, health benefits, 401K, PTO, and professional development within a