Dermatology Front Desk & Care Coordinator

Skin-and-Cancer-Institute; Palmdale (CA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401K retirement savings

Paid time off

Professional development opportunities

Supportive and fair work environment

Job summary

Skin and Cancer Institute is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors. You will manage front desk operations, scheduling, insurance verification, and payments while supporting clinical staff with administrative tasks.

The ideal candidate will have strong communication, HIPAA compliance, and a professional appearance, with 1–2 years in a medical office or customer service role preferred. On-site position in Palmdale, CA.

Qualifications

• Strong customer service and interpersonal skills.
• Effective verbal and written communication skills.
• Knowledge of primary and secondary insurance types, billing, and documentation procedures.
• Proficiency in Microsoft Office and EMA software and Lightspeed.
• Ability to stay focused on tasks in dynamic situations.
• Ability to maintain HIPAA confidentiality and professionalism.
• Confidently and professionally ask for and process financial payments.

Responsibilities

• Greet patients professionally and courteously, check patients in and out in accordance with Customer Service standards.
• Collect all required patient information at check-in (NPP, insurance, ID, demographics, CCOF).
• Maintain accurate patient charts, demographic and insurance information in EMA.
• Maintain a clean, organized, professional reception area and restroom facilities.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

HIPAA knowledge

Professionalism

Office software proficiency

Education

High school diploma or equivalent

1–2 years medical office experience

HIPAA familiarity

Medical office certification (preferred)

Tools

EMA

Lightspeed

Microsoft Office

Klara

ModMed

NoahFace

Tandem

Job description

Skin and Cancer Institute is seeking a Patient Care Coordinator to be the first point of contact for patients and visitors. You will manage front desk operations, scheduling, insurance verification, and payments while supporting clinical staff with administrative tasks.

The ideal candidate will have strong communication, HIPAA compliance, and a professional appearance, with 1–2 years in a medical office or customer service role preferred. On-site position in Palmdale, CA.