Front Desk & Patient Services Specialist – Mental Health

Lifestance-Health; Saint Peters (MO); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short/Long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Practice Coordinator to manage the front office at our Saint Peters location, ensuring excellent customer service for in-person and remote patients and clinicians. The role starts at $20.25/hour with potential quarterly bonuses, and it supports a culture of care and collaboration. Location: 255 Spencer Rd.

201, Saint Peters, MO 63376. The position requires handling scheduling, patient inquiries, insurance verification, and coordination with clinicians, contributing

Qualifications

• High School diploma or equivalent required; associate/bachelor preferred.
• Experience in healthcare operations or related field is a plus.
• Strong communication and customer-service orientation is essential.

Responsibilities

• Manage front desk daily operations for the practice.
• Greet and assist patients in person and via telehealth; ensure smooth check-in/out.
• Assist with scheduling, billing questions, and payments.
• Coordinate with clinicians and staff to support patient care.
• Maintain office organization and HIPAA-compliant handling of information.

Skills

Multitasking

Communication

EMR software

HIPAA compliance

Education

High School or Equivalent

Associate or Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

LifeStance Health is seeking a Practice Coordinator to manage the front office at our Saint Peters location, ensuring excellent customer service for in-person and remote patients and clinicians. The role starts at $20.25/hour with potential quarterly bonuses, and it supports a culture of care and collaboration. Location: 255 Spencer Rd.

201, Saint Peters, MO 63376. The position requires handling scheduling, patient inquiries, insurance verification, and coordination with clinicians, contributing