Front Desk & Patient Care Coordinator

Silversmith Capital Partners; Chevy Chase (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, vision

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Office Receptionist to manage front desk operations at our Chevy Chase location. You will ensure excellent patient service for in-person and remote patients, while supporting clinicians and staff throughout the day.

The role requires strong multitasking and communication skills, proficiency with MS Office and EMR systems, and adherence to HIPAA guidelines. Competitive benefits and a supportive team environment accompany this position.

Qualifications

• High School diploma required; healthcare operations experience preferred.
• Proficient in MS Office and EMR systems.
• Strong communication skills; able to handle confidential information per HIPAA.

Responsibilities

• Manage front desk and patient check-in/out with courtesy.
• Provide exceptional patient support via phone, email, and portal.
• Assist with billing questions and scheduling needs.
• Facilitate telehealth access and portal troubleshooting.
• Coordinate with clinicians and staff to ensure smooth operations.
• Help collect copayments and verify insurance eligibility.

Skills

Multitask

Team player

Strong communication

MS Office & EMRs

HIPAA confidentiality

Education

High School Diploma or equivalent

Associates/Bachelor's preferred

Tools

Microsoft Office

EMR systems

Job description

LifeStance Health is seeking a Medical Office Receptionist to manage front desk operations at our Chevy Chase location. You will ensure excellent patient service for in-person and remote patients, while supporting clinicians and staff throughout the day.

The role requires strong multitasking and communication skills, proficiency with MS Office and EMR systems, and adherence to HIPAA guidelines. Competitive benefits and a supportive team environment accompany this position.