Medical Front Desk & Patient Experience Coordinator

LifeStance Health Inc.; Chester (Delaware County); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

Medical, dental, vision insurance

401k retirement savings with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. is seeking a Medical Office Receptionist for their West Chester location. This role involves managing daily front office activities and providing exceptional customer service to both in-person and remote patients.

The ideal candidate will have strong multitasking abilities and a background in healthcare operations. Responsibilities include assisting patients, managing scheduling, and supporting clinicians. Full-time position with competitive compensation and benefits.

Qualifications

• 1+ years of experience in healthcare operations, customer service, or similar role preferred.
• Strong ability to prioritize duties to support a high-quality patient experience.
• Ability to work both independently and as a team member.

Responsibilities

• Manage front office daily activities for practice location.
• Provide exceptional customer service to patients both in-person and remote.
• Collect co-payments and account balances at the time of service.

Skills

Multitasking

Strong communication skills

Proficient in Microsoft Office & EMRs

Handling confidential information (HIPAA)

Education

High School or equivalent

Associates/Bachelor's degree (preferred)

Job description

LifeStance Health Inc. is seeking a Medical Office Receptionist for their West Chester location. This role involves managing daily front office activities and providing exceptional customer service to both in-person and remote patients.

The ideal candidate will have strong multitasking abilities and a background in healthcare operations. Responsibilities include assisting patients, managing scheduling, and supporting clinicians. Full-time position with competitive compensation and benefits.