Medical Office Coordinator - Patient Experience

LifeStance Health; Chevy Chase (MD); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Short and long-term disability

Life insurance

401k with employer match

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health is seeking a Medical Office Receptionist at our Chevy Chase practice. You will manage front desk operations, greet patients, and support both in-person and telehealth visits to ensure a smooth patient experience.

The role requires strong communication, multitasking abilities, and experience with EMR systems and Microsoft Office. Benefits include health coverage, 401k, paid time off, and more.

Qualifications

• High School or equivalent required.
• 1+ years of experience in healthcare operations, customer service, or similar role preferred.
• Associates or bachelor's degree preferred.

Responsibilities

• Create a positive front-desk experience for patients and clinicians.
• Check-in/out patients and manage telehealth support.
• Handle payments, insurance eligibility verification, and scheduling.
• Assist with patient portal issues and coordinate with clinicians.

Skills

Multitasking

Customer service

Communication

EMRs

Microsoft Office

Education

High School or equivalent

Associates/Bachelor’s preferred

Tools

EMRs

Microsoft Office

Job description

LifeStance Health is seeking a Medical Office Receptionist at our Chevy Chase practice. You will manage front desk operations, greet patients, and support both in-person and telehealth visits to ensure a smooth patient experience.

The role requires strong communication, multitasking abilities, and experience with EMR systems and Microsoft Office. Benefits include health coverage, 401k, paid time off, and more.