Front Desk Patient Advocate & Financial Concierge

Mercy; Northern (KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Mercy Hospital is seeking a Patient Service Representative to be the frontline contact for patients and visitors, handling front-desk operations and guiding them through the patient experience. This onsite role supports the financial aspects of patient encounters by communicating patient responsibility and assisting with payment options.

The position is full-time with a Monday–Friday schedule from 8:30am to 4:00pm, located at Mercy Hospital Saint Louis in Saint Louis, MO.

Qualifications

• Education: High school diploma or equivalent.
• Experience: None.

Responsibilities

• The Patient Service Representative is the primary point of contact for patients and visitors, managing front-desk operations and workflows.

Education

High school diploma or equivalent

Job description

Mercy Hospital is seeking a Patient Service Representative to be the frontline contact for patients and visitors, handling front-desk operations and guiding them through the patient experience. This onsite role supports the financial aspects of patient encounters by communicating patient responsibility and assisting with payment options.

The position is full-time with a Monday–Friday schedule from 8:30am to 4:00pm, located at Mercy Hospital Saint Louis in Saint Louis, MO.