Front Desk Patient Access & Verification Specialist

NeighborHealth Corporation; EE. UU.; Presencial; USD 27.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical & Dental Coverage

401(K) Retirement Plan

Paid Holidays & Vacations

Tuition/Education Support

Descripción de la vacante

NeighborHealth, serving the Boston area, seeks a Patient Access Representative for front desk patient intake and data entry. You will welcome patients by phone or in person, collect demographic, insurance, and payment information, and support efficient patient flow within the Pediatric Department.

The role requires strong customer service, the ability to handle high call volumes, and knowledge of insurance carriers and scheduling.

Formación

• Minimum one year of healthcare experience preferred.
• High school diploma or GED is required.
• Post-secondary medical office training is preferred.
• Strong customer service skills and ability to handle high call volumes.
• Knowledge of insurance carriers, appointment scheduling, and multitasking.

Responsabilidades

• Check in patients for their appointments.
• Verify patient demographics, emergency contacts, account and insurance information.
• Identify changes and update the system accordingly.
• Complete insurance verifications for same-day appointments daily.
• Collect and record co-payments and payments (cash, checks, cards) per policy; report issues.
• Deposit cash at end of each shift; manage petty cash securely.

Conocimientos

Healthcare experience

Customer service

Phone handling

Insurance knowledge

Multitasking

Educación

High school diploma or GED

Medical office training program

Descripción del empleo

NeighborHealth, serving the Boston area, seeks a Patient Access Representative for front desk patient intake and data entry. You will welcome patients by phone or in person, collect demographic, insurance, and payment information, and support efficient patient flow within the Pediatric Department.

The role requires strong customer service, the ability to handle high call volumes, and knowledge of insurance carriers and scheduling.