Front Desk & Optometric Technician — Patient-Focused

Raffaele Inc; Hamden (CT); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Free uniforms

Paid time off

Training & development

Descripción de la vacante

Pearle Vision is seeking an experienced Receptionist/Optometric Technician to join our fast-paced team. You’ll greet patients, schedule, verify insurance, and assist with pre-testing to ensure a smooth patient experience from start to finish.

The role blends front desk duties with clinical support, including using an auto-refractor, tonometer, and retinal imaging. Strong customer service in a medical setting is essential.

Formación

• 1-2 years of experience in a medical office or healthcare setting.
• Strong multitasking and organizational skills.
• Excellent communications and customer service abilities.
• Proficiency with computers and electronic medical records (EMR).

Responsabilidades

• Welcome patients and manage the full check-in/check-out process.
• Schedule and confirm appointments.
• Manage multiple phone lines, respond to inquiries, and route calls appropriately.
• Verify insurance eligibility and obtain authorizations prior to services.
• Process payments and balance daily cash and credit card transactions.
• Maintain accurate patient records and data entry in electronic systems.
• Provide clinical support to the optometric team, including performing pre-testing with auto-refractor, tonometer, and retinal imaging camera.
• Patient education for contact lens insertion and removal.
• Support overall office efficiency and maintain a professional, organized environment.
• Collaborate with doctors and the clinical team to ensure a seamless patient experience.

Conocimientos

Multitasking

Organization

Communication

Customer service

EMR proficiency

Computer literacy

Descripción del empleo

Pearle Vision is seeking an experienced Receptionist/Optometric Technician to join our fast-paced team. You’ll greet patients, schedule, verify insurance, and assist with pre-testing to ensure a smooth patient experience from start to finish.

The role blends front desk duties with clinical support, including using an auto-refractor, tonometer, and retinal imaging. Strong customer service in a medical setting is essential.