Patient-Focused Front Desk – Optical Office

OMG VISION; Cincinnati (OH); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental insurance

Supplemental insurance

Job summary

White Oak Vision in Cincinnati, OH is seeking a friendly Front Desk Receptionist to join our team. This role supports front desk operations and optical sales, delivering an excellent patient experience in a fast-paced setting.

The ideal candidate will greet patients, schedule appointments, verify insurance, collect payments, and coordinate with clinical staff to maintain smooth workflow.

Qualifications

• Previous experience in a medical office or optical setting.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.
• Professional appearance and positive attitude.
• 401(k) and company match.
• Health, dental, and supplemental insurance.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.

Skills

Customer service

Communication skills

Multitasking

Basic computer skills

Attention to detail

Organizational skills

Professional appearance

Positive attitude

Tools

Office systems

Job description

White Oak Vision in Cincinnati, OH is seeking a friendly Front Desk Receptionist to join our team. This role supports front desk operations and optical sales, delivering an excellent patient experience in a fast-paced setting.

The ideal candidate will greet patients, schedule appointments, verify insurance, collect payments, and coordinate with clinical staff to maintain smooth workflow.