Optometric Front Desk & Technician - Patient Experience

Optometric Management Group; Pickerington (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) and company match

Health, dental, and supplemental ins

Job summary

Pickerington Eyecare is seeking a friendly Front Desk Receptionist/Optometric Technician to provide exceptional patient experiences while supporting front desk and optical sales. The role requires multitasking in a fast-paced healthcare setting and a professional, patient-focused demeanor.

The ideal candidate will greet patients, verify information, schedule appointments, and assist clinicians during exams.

Qualifications

• Experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.

Responsibilities

• Greet and check in patients in a professional and welcoming manner.
• Answer phones, schedule appointments, and manage patient flow.
• Verify patient information, insurance, and collect payments.
• Maintain accurate patient records and documentation.
• Coordinate with clinical staff to ensure efficient workflow.
• Prepare patients for examinations by obtaining medical history and performing preliminary testing.
• Assist the doctor during patient exams as needed.
• Clean, sanitize, and restock exam rooms between patients.
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.).
• Provide outstanding customer service and patient support.
• Ensure compliance with office procedures and healthcare standards.

Skills

Customer service

Communication

Multitasking

Basic computer skills

Attention to detail

Professional appearance

Tools

Office systems

Job description

Pickerington Eyecare is seeking a friendly Front Desk Receptionist/Optometric Technician to provide exceptional patient experiences while supporting front desk and optical sales. The role requires multitasking in a fast-paced healthcare setting and a professional, patient-focused demeanor.

The ideal candidate will greet patients, verify information, schedule appointments, and assist clinicians during exams.