Front Desk Receptionist

Complete Family Eye Care (C); Corpus Christi (TX); On-site; USD 21,000 - 26,000; Full time

Job summary

Talentcare, LLC is seeking a friendly, highly organized Front Desk Receptionist to join our healthcare team. You will be the first point of contact for patients, ensuring a welcoming and efficient experience with strong customer service skills and experience in optometry or healthcare settings.

Responsibilities include scheduling appointments, processing payments, maintaining records, verifying insurance, and collaborating with doctors and staff to support smooth office operations.

Qualifications

• 1-2 years experience in a front desk, administrative, or customer service role in healthcare or optometry

Responsibilities

• Warmly welcome and assist patients, ensuring a positive first impression
• Manage appointment scheduling, patient check-in/check-out, and phone inquiries
• Verify insurance benefits, process payments, and handle invoicing
• Maintain organized and accurate patient records and office documentation
• Assist with inventory management for office and optical supplies
• Support office workflow by collaborating with doctors, technicians, and optical staff

Skills

Multitasking

Organizational skills

Communication

EHR experience

Office software

Team player

Leadership qualities

Tools

EHR systems

Job description

We are seeking a friendly, highly organized, and customer-focused Front Desk Receptionistwith prior experience to join our team. This role is the first point of contact for patients and plays an important part in creating a welcoming and efficient experience. If you enjoy helping people and providing excellent customer service in a healthcare setting, we would love to hear from you!

Job Responsibilities

Key Responsibilities:

• Warmly welcome and assist patients, ensuring a positive first impression
• Manage appointment scheduling, patient check-in/check-out, and phone inquiries
• Verify insurance benefits, process payments, and handle invoicing
• Maintain organized and accurate patient records and office documentation
• Assist with inventory management for office and optical supplies
• Support office workflow by collaborating with doctors, technicians, and optical staff

Required Skills & Qualifications

Qualifications:

• 1-2 years experience in a front desk, administrative, or customer service role in healthcare or optometry IS REQUIRED
• Strong multitasking, organizational, and problem-solving skills
• Excellent verbal and written communication abilities
• Proficiency in office software and scheduling systems (EHR experience is required)
• A positive, team-oriented mindset with a strong work ethic
• Leadership qualities and a willingness to take on additional responsibilities