Customer-Focused Optometric Front Desk & Technician

OMG VISION; Pickerington (OH); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401(k) and company match

Health, dental, and supplemental 보험

Job summary

Pickerington Eyecare is seeking a Front Desk Receptionist/Optometric Technician to join our team in Pickerington, OH. The role blends front desk duties with basic optical support, focusing on delivering an exceptional patient experience at the point of care.

The candidate will greet patients, schedule appointments, verify insurance, collect payments, and assist clinicians during exams. Prior medical/optical office experience, strong communication, and a professional appearance are preferred.

Qualifications

• Previous experience in a medical office or optical setting preferred.
• Strong customer service and communication skills.
• Ability to multitask and work efficiently in a fast-paced environment.
• Basic computer skills and familiarity with office systems.
• Attention to detail and strong organizational skills.
• Professional appearance and positive attitude.
• 401(k) and company match

Responsibilities

• Greet and check in patients in a professional and welcoming manner
• Answer phones, schedule appointments, and manage patient flow
• Verify patient information, insurance, and collect payments
• Maintain accurate patient records and documentation
• Coordinate with clinical staff to ensure efficient workflow
• Prepare patients for examinations by obtaining medical history and performing preliminary testing
• Assist the doctor during patient exams as needed
• Clean, sanitize, and restock exam rooms between patients
• Support front office operations when needed (filing, faxing, scanning, transcribing, etc.)
• Provide outstanding customer service and patient support
• Ensure compliance with office procedures and healthcare standards

Skills

Customer service

Communication

Multitasking

Office software

Job description

Pickerington Eyecare is seeking a Front Desk Receptionist/Optometric Technician to join our team in Pickerington, OH. The role blends front desk duties with basic optical support, focusing on delivering an exceptional patient experience at the point of care.

The candidate will greet patients, schedule appointments, verify insurance, collect payments, and assist clinicians during exams. Prior medical/optical office experience, strong communication, and a professional appearance are preferred.