ReceptionistOptometric Technician

Raffaele Inc; Hamden (CT); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive salary

Free uniforms

Paid time off

Training & development

Job summary

Pearle Vision is seeking an experienced Receptionist/Optometric Technician to join our fast-paced team. You’ll greet patients, schedule, verify insurance, and assist with pre-testing to ensure a smooth patient experience from start to finish.

The role blends front desk duties with clinical support, including using an auto-refractor, tonometer, and retinal imaging. Strong customer service in a medical setting is essential.

Qualifications

• 1-2 years of experience in a medical office or healthcare setting.
• Strong multitasking and organizational skills.
• Excellent communications and customer service abilities.
• Proficiency with computers and electronic medical records (EMR).

Responsibilities

• Welcome patients and manage the full check-in/check-out process.
• Schedule and confirm appointments.
• Manage multiple phone lines, respond to inquiries, and route calls appropriately.
• Verify insurance eligibility and obtain authorizations prior to services.
• Process payments and balance daily cash and credit card transactions.
• Maintain accurate patient records and data entry in electronic systems.
• Provide clinical support to the optometric team, including performing pre-testing with auto-refractor, tonometer, and retinal imaging camera.
• Patient education for contact lens insertion and removal.
• Support overall office efficiency and maintain a professional, organized environment.
• Collaborate with doctors and the clinical team to ensure a seamless patient experience.

Skills

Multitasking

Organization

Communication

Customer service

EMR proficiency

Computer literacy

Job description

Benefits:

• Competitive salary


• Free uniforms


• Paid time off


• Training & development

Pearle Vision is seeking an experienced and dependable Receptionist/Optometric Technician to join our fast‑paced, patient‑focused team. In this role, you will play a key part in both front desk operations and clinical support - welcoming patients, scheduling appointments, verifying insurance, and assisting with pre‑testing to ensure a smooth, high‑quality experience from start to finish. We're looking for someone with a background in medical office settings, strong customer service skills, and the ability to balance administrative tasks with hands‑on clinical support in dynamic environment.

Key Responsibilities:

• -Welcome patients and manage the full check‑in/check out process


• -Schedule and confirm appointments


• -Manage multiple phone lines, respond to inquiries, and route calls appropriately


• -Verify insurance eligibility and obtain authorizations prior to services


• -Process payments and balance daily cash and credit card transactions


• -Maintain accurate patient records and data entry in electronic systems


• -Provide clinical support to the optometric team, including performing pre‑testing using the auto‑refractor, tonometer, and retinal imaging camera


• -Patient education for contact lens insertion and removal


• -Support overall office efficiency and maintain a professional, organized environment


• -Collaborate with doctors and the clinical team to ensure a seamless patient experience

Qualifications:

Required:

• -1-2 years of experience in a medical office or healthcare setting


• -Strong multitasking and organizational skills


• -Excellent communications and customer service abilities


• -Proficiency with computers and electronic medical records

Preferred:

• -Experience in optometry, ophthalmology, or optical settings

Job Type: FULL TIME

Ability to Commute: -Hamden, CT 06514 (REQUIRED)

Work location: IN PERSON